How providers should prepare for No Surprises deadlines

Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.

Vaccine, vaccine, vaccine, vaccine: How Sanford Health System is communicating with patients about getting their shots

Matt Hocks from Sanford Health System describes his organization’s strategy for communicating with patients about the vaccination plan. Dolly Parton clip comes from her Instagram: @DollyParton.

“Every one of us can make a change.” Dr. Zeev Neuwirth discusses how every stakeholder can improve the industry.

HFMA President and CEO Joe Fifer interviews Dr. Zeev Neuwirth about the dangers of fee-for-service and how every stakeholder has a responsibility to move the industry forward.

“You are never off the record on social media.” hfm Leadership columnist Jill Geisler discusses the do’s and don’ts.

Social media can be tricky to navigate. Today, we're talking with Jill Geisler about how to use your social channels for good, and what to consider before you post.

Read Jill's latest Leadership column in hfm magazine for more of her thoughts about working smarter.

“I’m not strong enough. That’s why I’m feeling this way.” Taking care of your mental health when you hit the pandemic wall.

Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO of Rush University System for Health, discusses why attention to mental health is crucial now, and always.

If you are having suicidal thoughts, resources are available. The National Suicide Prevention Lifeline is toll free and available 24/7. That number is (800) 275-8255. If you’re in a domestic abuse situation, you can receive confidential support from the National Domestic Violence Hotline, also toll free and available 24/7. Their number is (800) 799-SAFE (7233). 

“Data represents people.” Why remote workers need to be more vigilant than ever about protecting personal information.

Kevin Coppins, president at CEO of Spirion, discusses how to keep data safe when working remotely. Also, five keys to look for when selecting an A/P finance solution for supplier payments from sponsor GHX ePay.

“I’m just glad I brushed my hair today.” The challenges, and some strategies, for working moms during a global pandemic.

A year ago, things were looking good for working women. At the end of 2019, the number of women in the workplace surpassed the number of men for the first time in a decade. But the pandemic has driven so many women out of the workforce to undo that progress, according to a recent report from McKinsey & Company.

In this episode, Annie Kurdziel and Elizabeth Newman from McKinsey & Company, join us to discuss the challenges they face as working moms as well as some strategies for individuals, managers and leadership as the United States approaches the one-year mark on widespread remote work and school.

Also in this episode, Laurie Heavey from sponsor ClearBalance talks about new research on patient-friendly payment.

Going beyond price transparency compliance, patient payment in a time of COVID, and medical device security

Ogi Kwon of R1RCM discusses going beyond CMS price transparency compliance and toward a better patient experience. Chris Dunkerly and Doug Folsom from our sponsor TRIMEDX talk about about medical device cybersecurity. Five ways to strengthen patient relationships with sponsor CareCredit.

Perspectives on leadership, culture and team-building during a pandemic

HFMA President and CEO interviews Lee Rivas of CloudMed about his leadership journey and how he's built his team during the pandemic. Rich Daly interviews Nicole Farrow and Andrew Johnson from Change Healthcare about trends and solutions in prior authorization.

How the pandemic paved the way for fraud, waste and abuse in telehealth

Emad Rizk of Cotiviti discusses the fraud, waste and abuse risks of telehealth, and Sondra Cari from sponsor Huron talks about the opportunities of revenue cycle learning.