Disruptive Partnerships and Innovation

January 16, 2019
HFMA director Chad Mulvany discusses innovative disruption in the industry. Also: a Connecticut health system discusses mandatory e-prescribing of controlled substances.

2019: The Year of the Healthcare Consumer

January 2, 2019
Rick Gundling, HFMA's vice president of healthcare financial practice, discusses top challenges and opportunities in 2019 for healthcare finance leaders.

Around the World in 40 Weeks: Maternity Care Outside the U.S.

December 14, 2018

Olakunle Olaniyan, MD, MBA, FHFMA, president of Case Management Covenants, discusses what the United States can learn from other countries when it comes to maternity care. Also: an interview with Matt Houston of GHX about adoption of automated payment processes and five fast facts about hospital mergers and acquisitions. Sponsored by GHX. 


You Should Talk: Opportunities for Patient Financial Conversations

December 3, 2018

Kristen Mazurek of Geisinger Health talks about the challenge of conversations with inpatients for whom care is not routine. Also, the latest healthcare finance news and key performance indicators for value-based payment.


What Midterm Elections Mean for Health Care

November 14, 2018

Rich Daly interviews Rick Gundling, HFMA's senior vice president of healthcare financial practices, about the results of the midterm elections.


A Clean (Hospital) Bill of Health

October 26, 2018

Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.


Handling Patient Financial Conversations in High-Stress ED Scenarios

October 12, 2018

John DeZulovich, director of patient financial services, St. Clair Hospital, shares best practices for financial conversations in the emergency department. Plus, HFMA news and the "Fast Five" on avoiding emergency department denials.


An Inside View of Hospital Disaster Preparedness

October 4, 2018

In this full-length interview, a Houston-based hospital CEO shares memories of Hurricane Harvey and his organization’s strategies for successfully maintaining operations.


Be Prepared: Two Ways Healthcare Providers Plan for the Unexpected

September 26, 2018

Privia Health's senior vice president of revenue cycle management discusses physician practice strategies for effective patient financial conversations before service delivery, and in another type of "preparedness," a hospital CEO shares memories of Hurricane Harvey and the steps his facility took to maintain operations.


What to Expect When You Are Expecting

September 6, 2018

Welcome to Voices in Healthcare Finance. If you’ve listened to our podcast before, you’ll no doubt notice some differences in today’s episode. That’s because today, we’re debuting a brand new version of the podcast.

From now on, we’ll begin each episode with the latest healthcare business news, then deliver provider stories and practical advice for healthcare finance leaders like you. We’ll release new episodes every other Wednesday with occasional bonus episodes that go in depth about a particular topic.

On today’s episode, we begin a series that focuses on best practices in the revenue cycle. Then, we’ll discuss key opportunities to educate patients about their financial obligations.