Episodes

Monday May 22, 2023
Monday May 22, 2023
June will mark the retirement of HFMA President and CEO Joe Fifer. In this episode, he looks back on his decades as an HFMA member, officer and executive.

Monday May 08, 2023
Monday May 08, 2023
HFMA's Katie Gilfillan discusses plans for HFMA's Annual Conference in Nashville. Learn more and register here.
Also in this episode, Karie Ryan and Amy Pyke of Philips tackle some of healthcare's greatest challenges with the strategic use of technology.

Monday Apr 24, 2023
Sleepless in the C-suite: Workforce, Part 3
Monday Apr 24, 2023
Monday Apr 24, 2023
Stu Schaff of Intentionate Healthcare Advisors talks about job expectations of and for physicians, and Vicki Abelson of The Defined Leader and HFMA's Todd Nelson discuss what leaders can do to improve communication.
Also in this episode, Michael Bumann of Red Dot talks about how working with his company can improve a healthcare organization's bottom line.

Monday Apr 17, 2023
Sleepless in the C-suite: Workforce, Part 2
Monday Apr 17, 2023
Monday Apr 17, 2023
In the second episode of HFMA's special series on the healthcare workforce, we focus on ways clinical workers need support from their leaders. HFMA's Todd Nelson, Janae Sharp of the Sharp Index, and FinThrive's Jonathan Wiik talk about shortages of clinical workers and offering help to those who remain.
Also in this episode, Michael Bumann of Red Dot discusses how hospitals who partner with his organization see an increase in patient satisfaction.

Monday Apr 10, 2023
Sleepless in the C-suite: Workforce, Part 1
Monday Apr 10, 2023
Monday Apr 10, 2023
In this first episode of a three-part series on the healthcare workforce, Jonathan Wiik of FinThrive and Todd Nelson of HFMA discusses burnout among non-clinical workers and how remote work is changing hiring.
Also in this episode, Michael Bumann, CEO of Red Dot, discusses how outsourcing motor vehicle accident claims can alleviate stress for revenue cycle staff.
Discussed in this episode:

Monday Apr 03, 2023
Beyond the News: The end of the public health emergency
Monday Apr 03, 2023
Monday Apr 03, 2023
HFMA Senior Editor Nick Hut and HFMA Policy Director Shawn Stack discuss the end of the public health emergency and what it means for Medicaid as well as a recent blog post from Stack on price transparency.
Discussed in this episode:
PatientRightsAdvocate.org misinterprets CMS rules in low estimate of hospital price transparency compliance

Monday Mar 27, 2023
Monday Mar 27, 2023
HFMA Senior Editor Paul Barr discusses Volume 2 of the Healthcare 2030 series. Katie Sklarsky from Chartis talks about financial sustainability, and Danielle Solomon from FORVIS talks about the importance of good leadership in times of change.

Monday Mar 13, 2023
The blame game in the media regarding patient financial conversations
Monday Mar 13, 2023
Monday Mar 13, 2023
HFMA Chief Content Executive Brad Dennison discusses the March hfm cover story about patient-friendly payment and what some media organizations get wrong.
Mentioned in this episode:
Collecting with compassion: Patient financial care grows in importance

Monday Feb 27, 2023
Monday Feb 27, 2023
Medical researcher and patient advocate Ragen Chastain discusses why the body mass index is misleading and how it can lead to discrimination in healthcare.
Sources and additional reading:
Top 10 reasons why the BMI is bogus
Maintenance Phase: The Body Mass Index
Maintenance Phase: The Obesity Epidemic
Did the American Medical Association make the correct decision classifying obesity as a disease?

Monday Feb 13, 2023
Monday Feb 13, 2023
Jacob Braude, a principal at ZS, returns to the podcast to discuss his firm's latest research on vaccine hesitancy.
Mentioned in this episode:
The real reason people don't get vaccinated for COVID-19? They don't feel like it.
A cognitive research playbook for encouraging hesitant customers to get COVID-19 boosters